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Our FAQ

Got a question? If this FAQ can't answer it, feel free to whizz us an email, drop us a line using the contact form, or just give us a bell.

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Q. Can I eat scampi if I’m pregnant?

A. It’s safe to eat shellfish during pregnancy, as long as it’s been thoroughly cooked. For more guidance on foods to eat and to avoid while pregnant, go to: http://www.nhs.uk/conditions/pregnancy-and-baby/pages/foods-to-avoid-pregnant.aspx.

Q. What are the best accompaniments for Scampi?

A. We’ve got loads of tasty tips and serving suggestions here.

Q. What type of fish is used when you mention ‘white fish’ on the front of your packs?

A. We usually specify the type of white fish we’ve used on the back of pack. It’s usually cod, haddock, hake or basa.

Q. Do you support local fishermen?

A. All our scampi is caught in the water around the British isles by British skippers. Whitby is no longer a working fishing port for scampi fishing. We do source from North Shields, just along the coast from our site in Whitby, and we also source from Scotland, Ireland and Northern Ireland.

Q. Do you support sustainable fishing?

A. We source our scampi responsibly. Where challenges are identified within fisheries we work with our partners on the issues to improve its credentials. For more info on the sustainability of our products, click here.

Q. What is basa?

A. Basa is a succulent white fish cultivated in south-east Asia that we source responsibly.

Q. What is the difference between the yellow hut, orange hut and green hut scampi packs?

A. When we launched our new packs, one of our aims was to make each one really bold and distinctive, so you can tell the different products apart. The yellow hut is our Whitby Whole Scampi – whole, plump langoustine tails covered with a crisp, golden crumb. If you want the best of the best, this is it! The orange hut contains langoustine tails that are formed with scampi from more than one scampi tail, then covered in our crisp, golden crumb. The green hut (Seashore Scampi or Yorkshire Scampi) is a tasty mixture of scampi and cod, covered in lovely, crisp breadcrumbs.

Q. Why do you mix fish with scampi in some of your Bites?

A. We find that some kiddies prefer the more delicate flavour and soft texture of this combination. Scampi and fish mixed together is delicious and a touch more affordable than whole scampi tails. Brilliant for kids’ parties!

Q. Is your scampi British?

A. Yes. We catch our scampi in the waters around the British Isles and carefully prepare them with our tasty golden crumb here in Whitby, North Yorkshire. We also have sites in Kilkeel, Northern Ireland.

Q. What’s your full product range and where can I buy them?

A. You’ll find us in all the big supermarkets – Morrisons, Tesco, Sainsbury’s, Asda, Waitrose and Booths, and in frozen specialists like Farm Foods. You’ll also find lots of our products on Ocado. If you can’t find our seafood where you get your groceries, please do mention it to the shop. Customer demand has helped us hugely in the past, and as an independent family business, we’re always grateful for the support.

Q. Why has your packaging changed?

A. We think we’ve got a great story to tell, but our old packs weren’t shouting about it quite enough. We’re a family business based in Whitby – a real place with real fishing heritage and lots of fascinating history. So, we decided to take the picture of scampi off the pack (well, you already know what that looks like!) and use the space to tell you about more important things, like our brilliant hometown, how our scampi is made and where is comes from.

Q. Why are you ‘bloomin’ special’?

A. We’re seafood fanatics; buccaneers with Yorkshire spirit who won’t rest until we’ve conquered the world with our beautiful British scampi. We’re obsessed with quality and use the very best ingredients to make sure our scampi and other seafood tastes absolutely tip-top. As far as we’re concerned, you can’t buy better.

Q. Where is Whitby?

A. Whitby is a town in North Yorkshire – an ancient fishing port with a rich and fascinating history, tucked between the Yorkshire moors and the sea. It’s famous for its top class fish and chip shops, where our scampi is served up to discerning seafood-scoffers every day.

For caterers

Q. How do I order free swingboards, table talkers and Whitby serving papers?

A. You can order online here; we also have order cards in our cases of Whitby Scampi, or you can email your request to: info@whitby-seafoods.com, or call us on 0800 731 6596.

Q. Can I get free swingboards, table talkers and Whitby serving papers from you?

A. Yes! But only if you use proper Whitby Scampi – please do make sure it says Whitby Scampi on the front of the packs you’re using.

Q. Can I use the words ‘ Whitby Breaded Scampi’ on my menu?

A. Yes, of course. We have lots of loyal customers who look out for our scampi on your menus. Just make sure it says Whitby Scampi on the front of the packs you’re using, so you’re not misleading your customer.